Privacy Policy

• Account details — your name, email address, and organisation when you register.
• Content you create — posts, reels, videos, templates, messages, and recipient lists you add to run your campaigns.
• Connected channels — credentials or access tokens you provide to link email, SMS, WhatsApp, and social accounts, stored in encrypted form.
• Billing information — plan, currency, and transaction records. Card details are handled by our payment processors and never stored on our servers.
• Usage data — basic technical information such as device, browser, approximate region, and pages visited, to keep the service reliable and secure.

• To provide the service — publishing your content, sending your messages, and showing you results.
• To secure your account and prevent abuse of the platform.
• To communicate important updates about your account or the service.
• To improve LigiComms based on how the product is actually used.
• To meet legal obligations that apply to us in the regions where we operate.

We share information only with:

• The channels you connect — the social, email, SMS and messaging providers you choose (so your posts and messages can actually be delivered).
• Trusted infrastructure partners — hosting, payments, and email delivery providers who help us run the platform, under appropriate contractual safeguards.
• Legal authorities — only where a valid law of a relevant jurisdiction requires it.

We use encryption, access controls, and secure infrastructure to protect your data. Sensitive credentials and channel tokens are encrypted at rest, and all communication with the platform is served over HTTPS. Access to production data is limited to team members who need it to support you.

LigiComms is operated from India and serves customers worldwide. When you use the service from outside India, your information may be transferred to and processed on servers located in India or in the regions where our infrastructure partners operate. We apply the same protections described in this policy regardless of where your data is processed, and use recognised safeguards (such as standard contractual clauses where required) for cross-border transfers.

If your country has privacy rights not listed here, contact us — we extend the core rights in section 06 to all users, everywhere.

Wherever you are, you can:

• Access & update — view and correct your account information at any time from your profile.
• Export — request a copy of your data in a portable format.
• Disconnect — unlink any channel you have connected, at any time, which revokes our access to it.
• Delete — close your account, and we remove your data in line with our retention practices and any legal obligations.
• Object or restrict — where local law (such as GDPR) gives you these rights, we honour them.

To exercise any of these, use your dashboard or write to us at ligimex@gmail.com. We respond within the timelines your local law requires — and usually much faster.

We keep your data only as long as your account is active or as needed to provide the service. After account closure, personal data is deleted or anonymised within a reasonable period, except for records we must keep for legal, tax, or security reasons.

LigiComms is a business tool and is not directed at children. You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. We do not knowingly collect personal information from children; if you believe a minor has provided us data, contact us and we will delete it.

We may update this policy from time to time. If we make material changes, we'll notify you by email or inside the product before they take effect. The "Last updated" date at the top always tells you the current version.

Questions about this policy or your data? Visit our contact page or email ligimex@gmail.com — we'll be glad to help, whichever timezone you're in.